Coronavirus (COVID-19) pandemic resource centre

Guides and resources to help businesses manage their risks and navigate insurance implications during COVID-19

The coronavirus (COVID-19) pandemic is unprecedented in its global reach which continues to spread on a global scale that impacts our customers, their businesses, employees and our communities.

These resources and updates are designed to bring you the latest information during this pandemic, helping you manage your risks and support your employees - minimising business interruption. 

Business Insurance & Risk Market Update

In recent months Australia has witnessed a series of events of unprecedented scale and impact, from extreme weather catastrophes to the subsequent blow to the recovery process dealt by the COVID-19 pandemic.

In this update, released May 2020, our experts provide insights and perspectives on how current market conditions are impacting:

  • Financial and professional risks – board governance and directors’ liability
  • Food production – challenging times remain from farm to table
  • Business continuity – what's your Plan B?
  • Cyber – risks evolving as fast technology itself
  • Claims – preparing for a new normal

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Middle Market Business Insurance Update

This Middle Market Business Insurance Update provides information on the scope and limitations of insurance policies and perspectives specific to COVID-19, including:

  • Management liability
  • Public liability
  • Property damage and industrial special risks
  • Workplace Health and Safety
  • Cyber risk and data security

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Workers compensation employer FAQs (COVID-19)

One of the critical challenges for any organisation during the outbreak is how to protect workers and workplaces in a way that complies with relevant work, health and safety (WHS) and workers compensation (WC) legislation.

These frequently asked questions (FAQs) are intended to help businesses respond to workers compensation questions related to COVID-19.

Contact our Workplace Risk specialists for more information 1800 789 467 or


Gallagher Benefits and HR Consulting

We are here to help business leaders and HR managers through this pandemic with tools and resources for you personally, you as a leader in your business and just as importantly for your employees.

Our COVID-19 information hub includes valuable resources on the latest Australian Government financial support, including FAQs on JobKeeper and Job Seeker updates.


Protecting your employees wellbeing during a pandemic

Gallagher’s Benefits and HR Consulting division brought together its senior leadership team to offer advice on what employers can do to protect their employees wellbeing during this COVID-19 outbreak.


5 step pandemic business continuity plan

As the COVID-19 pandemic spreads, it is important now, more than ever, to take action on your business continuity plan. It will help guide your employees and your business through the uncertainty of this pandemic. Gallagher provides robust risk management and wellbeing strategies that aid with the protection of both your business and your people.


5 steps to safeguard your business during a pandemic

1. Review

Evaluate your business continuity plan, insurance coverage and determine alternative plans. It is important to have an overview of your entire business and how you will continue to run during the pandemic.

2. Communicate

Opening lines of communication within your business, with external stakeholders and vendors and with clients can help you respond to and develop mitigation strategies in real time.

3. Educate

Make sure your business continuity plan is accessible to all those who may need it during and after the outbreak.

4. Prepare

Have a core internal response team that can develop business mitigation processes and plans that can take action as needed.

5. Contact

Keep in contact with your staff, stakeholders and clients on how your business is being impacted and responding to the crisis and what resources are available to support all those involved.

5 steps to safeguard your employees during a pandemic

1. Review

Have an overview of the current position of your business and how it will respond during and after a crisis. Release any pre-written materials you may have such as health alerts, vaccination policies and communication protocols during the pandemic.

2. Communicate

Share information with your employees about the pandemic, its scope and impact, your business continuity plan and direct them to credible sources like WHO or the Department of Health for further information.

3. Educate

Give your employees up-to-date information about your pandemic safety response via email, text and company-wide updates. Issue travel advisories and any other steps you can take to limit the spread of the pandemic.

4. Prepare

Review your physical workspace for any possible areas of contamination or anywhere that may be accessible for those outside of your company like delivery drivers and couriers. Take steps to increase office cleaning and improve company-wide hygiene.

5. Contact

In case of emergency or spread of pandemic within your workplace, seek advice from the Department of Health for your state or territory so you can organise a coordinated response to stop the spread.

How we help you

Gallagher can help you manage this pandemic to minimise business interruption and develop processes to support the physical and emotional wellbeing of your employees.

We offer many solutions from business continuity planning to organisational wellbeing programs to help keep your business and employees protected and minimise business interruption. If you are looking for help at this time, connect with us.

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Stay informed

As this COVID-19 pandemic is a rapidly evolving situation, stay informed of any alerts from reputable news sources and local, state or territory and federal updates so you are best placed to meet changing conditions. Keep your employees and clients informed of any further changes that may impact your business or help limit the spread of the disease.