What a hardening insurance market means for claims processing
Published 20 November 2017
A hardening insurance market often goes hand-in-hand with a disrupted claims experience. In this short video interview, Gallagher’s Head of Claims, Adam Squire, explains how current market conditions can shift insurer focus away from client outcomes toward cost savings and process compliance.
Squire also discusses the important role an experienced and specialised broker claims team can have on securing positive client outcomes in an increasingly challenging environment.