News & Insights

What a hardening insurance market means for claims processing

Published 20 November 2017

A hardening insurance market often goes hand-in-hand with a disrupted claims experience. In this short video interview, Gallagher’s Head of Claims, Adam Squire, explains how current market conditions can shift insurer focus away from client outcomes toward cost savings and process compliance.

Squire also discusses the important role an experienced and specialised broker claims team can have on securing positive client outcomes in an increasingly challenging environment.

 

Squire expands on this subject matter in Gallagher's latest insurance market overview report, which is available to download now in interactive digital format.

 

Access the Q3-Q4 2017 Market Overview Report

 

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