Health & safety in the workplace for recruitment agencies
Published 26 September 2016
Healthy and safety in the workplace is everyone’s responsibility. But did you know that recruitment professionals and labour hire agencies have particular obligations under the Work Health and Safety Act 2011?
Workplace health and safety (WHS) duties apply to:
Labour hire agencies
Group training organisations
Any employers who provide workers to client companies
If you’re a direct employer of on-hired workers you have a responsibility to arrange placements that do not expose workers to health and safety risks. Furthermore, you have a legal duty to actively ensure that a workplace (its premises and its operations) is safe before employees are placed.
How to manage health and safety in the workplace
Making sure that a workplace is safe can be challenging, especially if you don’t have direct control over the premises or its operations.
But as an employer of on-hired workers, you still need to take steps to ensure that a workplace is safe. Your clients or ‘host organisations’ can’t fulfil your WHS duties on your behalf.
So before you sign off on a placement, you need to assess and control WHS risks. Start by:
Gathering information about your client, their claims record and their hazard controls;
Visiting the worksite and identifying potential hazards;
Obtaining details about the job and the duties to be carried out by your employees, including any plant or equipment that will be used and materials they’ll be exposed to;
Conducting a job safety analysis (JSA) to document hazards and controls;
Making sure your employees are suited for the job, and that they have the right skills, competency and qualifications.
Once you’ve carried out initial assessments, it’s your responsibility to ensure action is taken to control WHS risks.
Outline the hazards that need to be controlled
Agree on a timeframe to ensure that action is promptly taken
Document and sign off on hazard control measures
Provide an induction for your employees, so they’re aware of hazards and how to avoid them
Conduct ‘monitoring’ inspections to ensure proper controls are being implemented
The ITCRA Shop has a range of WHS Policy and Procedures to help develop compliance processes and a WHS management system. These can help you ensure proper health and safety in the workplace for on-hired employees.
When it comes to health and safety in the workplace, recruitment agencies are obligated to:
Obtain full and accurate information about a job position, including work conditions and nature of the work to be undertaken
Ensure job advertisements accurately describe the position(s), expected duties and other relevant information
Present work seekers who have the right level of skill, knowledge, experience and training for a job
Failure to perform the necessary interviews, background checks and screening can result in a candidate being placed in a position they’re not suited for. This is not good for your clients, and can put the candidate at risk.
The bottom line
Ensuring proper health and safety in the workplace is the responsibility of employers, and this includes labour hire firms who provide on-hired staff to clients. But other recruitment agencies have a role to play in managing WHS risks too.
Take proper action to systematically identify, assess and control WHS risks before placing an employee
Understand the inherent requirements of job duties and only place employees or candidates who have the appropriate skills, knowledge and training
Focus on ensuring your business has WHS Management Systems that address all aspects of recruitment and placement of your employees
Perform the required background checks, including police checks and Working with Children checks
Understand what roles have required minimum qualifications and licenses, and check that these are verified and monitored
Conduct a proper induction into your organisation and host workplace upon placement
Contact a member of the Gallagher Workplace Risk Team if you need clarification or further assistance.
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