How to make a claim

Contact your broker 

Please contact your broker and they will guide you through the claims process.

Emergency assistance

If you require after hours emergency assistance, please call 1800 240 432 and select option two. Our after hours service provider will be able to assist you with advice, arrange a ‘make safe’ and if necessary send an adjuster out to help you. 

In the event of an incident

  • Look out for people’s safety as a top priority
  • Contact your broker as soon as possible to get your claim moving
  • Take reasonable steps to minimise your loss
  • Record or photograph damage
  • A loss adjuster may assess the damage before clean up begins

Find out more 

To find out more about the claims process, download Claims at Arthur J. Gallagher Australia.

We are here to help at Arthur J. Gallagher Australia. Please fill out the form below with your enquiry and we will get in contact with you as soon as possible.

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