Contact your broker
Please contact your broker and they will guide you through the claims process.
If you require after hours emergency assistance, please call 1800 240 432 and select option two. Our after hours service provider will be able to assist you with advice, arrange a ‘make safe’ and if necessary send an adjuster out to help you.
In the event of an incident
- Look out for people’s safety as a top priority
- Contact your broker as soon as possible to get your claim moving
- Take reasonable steps to minimise your loss
- Record or photograph damage
- A loss adjuster may assess the damage before clean up begins
Find out more
To find out more about the claims process, download Claims at Arthur J. Gallagher Australia.
- Claims at Arthur J. Gallagher Australia [ Adobe PDF / File Size 0.10 MB ]