If you require after hours emergency assistance, please call 1800 254 287 and select option two. Our after-hours service provider will be able to assist you with advice, arrange a ‘make safe’ and if necessary send an adjuster out to help you.
In the event of an incident
Look out for people’s safety as a top priority
Contact the Gallagher claims lodgement team as soon as possible to get your claim moving
Take reasonable steps to minimise your loss
Record or photograph damage
A loss adjuster may assess the damage before clean up begins
Do not admit liability as this could prejudice your claim